Terms of Service

1. About these terms

These Terms of Service govern your use of joinmock.com and the JOINMOCK services. JOINMOCK INC ("we", "us", or "our") operates this website and provides the services under the JOINMOCK brand. Your agreement under these terms is with JOINMOCK INC.

By using the website or services, you agree to these terms. If you do not agree, please stop using them. If you use the services on behalf of an organization, you must have authority to agree on its behalf.

2. Our services

JOINMOCK provides access to AI capabilities through a Software-as-a-Service platform. Available features, usage limits, and any applicable fees are described in the relevant service offer or agreement. Some capabilities depend on third-party providers and may change or become unavailable.

3. Your responsibilities

You must provide accurate information, protect any account credentials, and use the services in accordance with applicable law. You must not use the services to infringe others' rights, distribute unlawful content or malicious software, bypass access restrictions, or disrupt the services.

You are responsible for having the rights and permissions needed for content you submit. You retain your rights in that content and authorize JOINMOCK INC to process it as needed to provide the requested services.

4. AI outputs and third-party services

AI-generated outputs may be inaccurate, incomplete, or unsuitable for your intended use. Review outputs before relying on them. They do not replace professional advice. Third-party services may have additional terms that apply when you use them.

5. Fees, cancellation, and refunds

If you purchase a paid service, the price, billing period, usage limits, and any renewal or cancellation conditions will be provided before purchase.

We generally do not offer refunds for purchased services. However, we understand that special circumstances may arise and will consider refund requests on a case-by-case basis. This does not affect any refund rights you may have under applicable law.

If you have special circumstances you would like us to review, please contact [email protected] with your purchase details and a brief explanation. We will assess your request based on the circumstances and any services already provided. You may also contact us for billing or cancellation assistance.

6. Intellectual property

The website, branding, and service materials are owned by JOINMOCK INC or its licensors. These terms allow you to use the services but do not transfer ownership of those materials. Rights in AI outputs may depend on applicable law and the terms of the relevant service.

7. Privacy

Our Privacy Policy explains how JOINMOCK INC handles personal information in connection with the website and services.

8. Availability and liability

We work to keep the services available, but do not guarantee uninterrupted access or error-free results. To the extent permitted by law, the services are provided on an "as is" and "as available" basis. Nothing in these terms excludes liability or limits consumer rights that cannot be excluded or limited under applicable law.

9. Suspension and termination

We may restrict or suspend access where necessary to address violations of these terms, security risks, or legal requirements. You may stop using the services at any time and contact us to request account closure. Any outstanding payment obligations and provisions that by their nature survive termination remain applicable.

10. Changes and questions

We may update these terms as the services or legal requirements change. We will publish the updated terms on this page and update the date above. Where required by law, we will provide additional notice or obtain consent. Please contact JOINMOCK INC at [email protected] with questions or concerns.